Blue Rock Real Estate Partners Inc.

Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

Blue Rock Real Estate Partners Inc. (“Blue Rock,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through bluerockreal.com and through our business activities.

1. Information We Collect
We may collect your name, email address, telephone number, mailing or business address, company information, property and project information, consultation details, service requests, billing and transaction information, communications, and technical website information.

2. Payment Information
Payments may be processed by third-party payment processors, including Stripe where applicable. Blue Rock generally does not store complete payment card numbers on its own systems when a third-party processor handles payment processing.

3. How We Use Information
We may use information to respond to inquiries, provide real-estate and project-management services, prepare proposals, manage client relationships, process payments, communicate regarding services, maintain records, improve our website and services, prevent fraud, protect our rights, and comply with applicable law.

4. Property and Project Information
Clients may provide property, project, ownership, tenant, vendor, financial, or other business information necessary to provide requested services. Such information is used for legitimate business and contractual purposes.

5. Third-Party Providers and Sharing
We may use payment processors, hosting providers, email services, scheduling tools, analytics providers, document platforms, consultants, contractors, vendors, and other service providers. We do not sell personal information for monetary consideration.

6. Security and Retention
We use reasonable safeguards designed to protect personal information. Information may be retained as reasonably necessary for service delivery, business records, legal obligations, dispute resolution, fraud prevention, and legitimate business purposes.

7. Privacy Rights
Depending on applicable law, you may have rights to request access, correction, deletion, or information concerning your personal information. Identity verification may be required.

8. Cookies and Marketing
Our website may use cookies and similar technologies for functionality, analytics, security, and performance. Where permitted, we may send marketing communications, and you may opt out using the unsubscribe instructions.

9. Third-Party Websites and Children’s Privacy
We are not responsible for third-party privacy practices. Our website is not directed to children under 13.

10. Changes and Contact
We may update this policy periodically. For privacy questions or requests, contact Blue Rock Real Estate Partners Inc. through bluerockreal.com.

Refund & Dispute Policy

Effective Date: September 17, 2026

Blue Rock provides professional real-estate, consulting, project-management, property-related, and business services.

1. Service Fees
Fees are established through applicable proposals, invoices, service agreements, engagement letters, or payment pages.

2. Refunds
Unless a written agreement states otherwise, fees for services already performed, completed consultations, customized work already prepared or delivered, and approved third-party expenses are generally non-refundable. Deposits may be non-refundable when disclosed before payment.

3. Refund Requests
Submit requests promptly through bluerockreal.com and include your name, contact information, invoice or transaction information, service purchased, payment date, and reason for the request.

4. Approved Refunds
Approved refunds will generally be returned to the original payment method when practical. Processing times may depend on the payment processor or financial institution.

5. Payment Disputes
Customers are encouraged to contact Blue Rock before initiating a payment dispute or chargeback. We will review concerns involving duplicate charges, incorrect amounts, services not received, billing questions, and refund requests.

6. Chargebacks
If a chargeback is initiated, Blue Rock may provide the payment processor with relevant invoices, agreements, communications, proof of service, and payment records.

7. Physical Products
Blue Rock primarily provides professional and real-estate-related services, so traditional physical-product return procedures generally do not apply.

Cancellation Policy

Effective Date: September 17, 2026

1. Client Cancellations
Cancellation terms may vary according to the applicable service agreement, proposal, engagement letter, or booking terms. Clients should provide reasonable advance notice.

2. Consultations and Appointments
Clients should cancel or reschedule as soon as possible. A missed appointment without notice may result in the applicable fee being retained.

3. Ongoing Services
For consulting, property-related, project-management, or other ongoing services, cancellation is generally governed by the applicable written agreement. Work already performed and approved expenses incurred before cancellation may remain payable.

4. Company Cancellation
Blue Rock may cancel or decline a service when performance is impractical, unlawful, unsafe, or inconsistent with the applicable agreement.

5. Refunds
Cancellation does not automatically create a right to a refund. Refunds are determined under the applicable agreement and Refund & Dispute Policy.

6. How to Cancel
Submit cancellation requests through the contact information available on bluerockreal.com.

Contact Us

Blue Rock Real Estate Partners Inc.
Website: bluerockreal.com